PrivacyPolicy

Creations Student Stationery Pvt. Ltd. ("Creations", "we", "our", "us") is a manufacturer and distributor of stationery and art materials for students. Our registered office is in India.

This Privacy Policy applies to our website, contact forms, email communications, and any other digital touchpoints operated by Creations.

We collect information you provide directly to us and information collected automatically when you use our website.

• Contact information — name, email address, phone number, and organisation name when you submit an enquiry or quote request.
• Business information — school name, distributor details, or company information for B2B enquiries.
• Usage data — pages visited, time spent on pages, and browser/device information, collected anonymously via web analytics.
• Communication records — emails and messages you send us.

We do not collect payment card details, passwords, or sensitive personal data through this website.

We use the information we collect to:

• Respond to your enquiries, quote requests, and customer service questions.
• Process and fulfil bulk or institutional orders.
• Send order-related communications and invoices.
• Improve our website and product offerings based on aggregate usage data.
• Send you relevant updates about our products or services, where you have given us permission to do so.
• Comply with applicable laws, regulations, and legal obligations.

We do not sell, trade, or rent your personal data to third parties. We may share your information only in the following limited circumstances:

• Service providers — trusted third-party companies that help us operate our website and communications (e.g., hosting providers, email services), bound by confidentiality agreements.
• Legal obligations — when required by law, court order, or government authority.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

Our website uses cookies — small text files stored on your device — to provide a better browsing experience and to understand how visitors use the site.

• Essential cookies — necessary for the website to function correctly.
• Analytics cookies — help us understand traffic patterns and improve our content (anonymised data only).

You can disable cookies through your browser settings at any time. Disabling analytics cookies will not affect your ability to use the site.

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected or as required by applicable law. Enquiry and contact records are typically retained for up to 3 years. You may request deletion at any time (see Section 8).

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, or loss. These include secure servers, encrypted communications where applicable, and access controls.

No method of data transmission over the internet is 100% secure. While we do our best to protect your information, we cannot guarantee absolute security.

You have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you.
• Correction — ask us to correct inaccurate or incomplete data.
• Deletion — request that we delete your personal data, subject to legal obligations.
• Objection — object to the use of your data for marketing purposes at any time.
• Portability — request your data in a structured, machine-readable format.

To exercise any of these rights, please contact us using the details below.

This website is directed at schools, distributors, and adults acting on behalf of students — not directly at children. We do not knowingly collect personal data from children under the age of 13. If you believe a child has submitted personal data to us, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.